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CommentAuthorNickyD
- CommentTimeJan 22nd 2007
I am just curious, I have been receiving a lot of Spam lately. But now, a 'spammer' is sending out emails using my email address. Now, I am getting nasty emails from people saying they want me to stop sending them Spam, when I am doing nothing. Has this ever happened to anyone here, and what did you do? Thanks. -
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CommentAuthorChristopher
- CommentTimeJan 22nd 2007
This sounds excatly like what I was experiencing a couple of weeks ago and it turned out to be (as far as I am aware) that someone managed to get a hold of my email password. I came to this conclusion due to my outgoing SMTP mail server needing authentication, and also now 2 weeks on, after changing my passwords, I am receiving zero of these undelivered email reports etc.
Best advice I can give you from past experience, change all of your CPanel and email passwords. -
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CommentAuthorNickyD
- CommentTimeJan 22nd 2007
Good advice. I will change my passwords and see what happens. Thanks. -
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- CommentAuthorbarnyardbbs
- CommentTimeJan 22nd 2007
NickyD,
Here's a couple things you might want to know about spam...
Nothing in the SMTP specification deals with authentication or forging. You can "say" anything that you want; and it isn't validated. For example, I can "say" that I'm you, list your return address, and go.
A common virus / zombie spamming tactic goes like this:
1. Infect target's computer
2. Harvest address book / inbox data
3. Send bogus emails out using target's return info (to everybody in the address book).
4. Save for later, so future spams look credible.
There are some ideas to limit the forging; but none have been widely enough adopted to be useful.
I run the mail systems for some pretty major lending companies. Our spam volume is ridiculous. We have a long list of custom filters.
We immediately search all emails for any executable code (infectious or not). Always remember, a virus isn't known on day zero. We also have several different white/gray/black lists working. We have special filters for inline images as well. The inline image filters stop a ton of stuff. Since we whitelist first, we don't lose much good stuff in the mix.
If they would be of any use to you, I'd be happy to tell you more about how we filter, or share some of our lists.
Hope this helps.
-Ben
P.S. Christoper is dead right also. Spam relaying happens quite frequently, if you aren't careful. -
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CommentAuthorNickyD
- CommentTimeJan 22nd 2007 edited by NickyD on the 22nd January 2007 at 11:06:13 EST
Thank you Ben for your expertise here. I appreciate your offer to put more info here about it. Anything else you want to post, I would read it. Thanks again.
@Christopher: Changed my password, no spam yet....only been an hour, but its a start.
Thanks everyone. -
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- CommentAuthorbarnyardbbs
- CommentTimeJan 22nd 2007
I don't know much about your mail hosting; so I'll just describe the approaches that we use:
We use a many-tiered filter approach. It allows us to be pretty strict with minimal losses. We only retrieve about one message per week from our Quarantine box.
First Priority:
Kill anything *known* to be infected (via virus scanner)
Second Priority:
Stop filtering if user is authenticated (it's one of us). This allows us to send out (or to each other) anything we want. For example, we can use the forbidden word "viagra" that gets outside emails killed.
Third Priority:
Delete any emails that contain blacklist keywords in the subject or body. These are the worst of the worst, like "viagra" or "rolex".
Delete any emails that use forbidden X-Mailers.
Fourth Priority:
Stop processing filters for anything on the whitelists (keywords that relate to our business). We run these first, before the more broad graylist deletes.
Fifth Priority:
Quarantine any emails that contain graylist keywords in the subject or body.
Delete any email that contains an executable attachment (known virus or not).
Delete any email containing an inline image (normal users attach, not inline).
Sixth Priority:
Quarantine by broad match rules "via*", "phar*", "teen*", etc.
Quarantine by excessive / deceptive CSS.
It's a lot of steps, but it works really well for us. Hope this helps.
-Ben -
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CommentAuthorNickyD
- CommentTimeJan 22nd 2007
Thank you very much Ben. Appreciate your time on this. -
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- CommentAuthorbarnyardbbs
- CommentTimeJan 22nd 2007
No problem. Email me if you want the specific gray or black lists. -
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CommentAuthorSyuk
- CommentTimeJan 22nd 2007
-1 priority, make sure you are not becoming the victim of a so called 'joe job'.
This is a situation where people use your email address to make it appear as if email is actually coming from you for business reasons and not just a random attack, i.e someone is targetting you.
http://en.wikipedia.org/wiki/Joe_job
Ben and Chris have hit the nail on the head.
If it isn't a 'joe-job' attack, you are better blacklisting things at the server by using a public list than trying to defeat spam on a 'pen15 en7argm3nt' approach IMHO.
I also recommend (if your country/state allows) tracking down those who are falsifying your mail. It's a criminal offence, and I would certainly open a can of whoop-ass on them (if you are using that address for business purpoises ;)). -
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- CommentAuthorbarnyardbbs
- CommentTimeJan 22nd 2007
Syuk,
Thanks for mentioning the server blacklisting. I completely forgot about it in my posts. We use SpamCop and SpamHaus. I forgot about it, as it is outside our normal filter structure. We handle those as a pre-acceptance denial.
Actually, I'd be curious to hear... What mail server software does the rest of the group use? -
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CommentAuthorSyuk
- CommentTimeJan 22nd 2007
I used to recommend Mercury for many of the small to large businesses I help, with the appropriate black, white and dynamic lists and filter rules. It is very accomodating and can be left to take care of itself almost.
Some guys I help use Exchange, which has pretty much the same options available in terms of lists and importable rules, depends on the circumstances.
Spamcop and Spamhaus, RBL, e.t.c are cool. Mercury can auto-update from these sources. If anyone is thinking of using Mercury, make sure you understand email and the program in general, it will save you some headache, that might sound stupid, but well, make sure you do ;) -
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CommentAuthoricyone
- CommentTimeJan 22nd 2007
Very informative. Thanks for the info everyone. -
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CommentAuthorJosh
- CommentTimeJan 22nd 2007
I'm having the same problem.. though mine is that I have a catch all email address on my domain, and the spammers are using random characters @ mydomain.net.
It's not going through my SMTP servers.
:/ -
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CommentAuthorChristopher
- CommentTimeJan 23rd 2007
Josh, that's what was happening to me as well, getting email's from such addresses as: xygs@edg3.co.uk / yubdbhlb@edg3.co.uk / etc.
I just decided to turn off my catch all account and bounce any email that isn't sent to my specific addresses. Not sure if that's an option with you. Depends do you get many real emails through mistyped email addresses? -
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CommentAuthorNickyD
- CommentTimeJan 23rd 2007
I also turned off the 'catch all', but I don't think that was my problem. I have changed all my passwords for now. Thank you everyone for your insight. -
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